Privacy Policy

Last Updated: 26 March 2026

1. Introduction

This Privacy Policy explains how MalaysiaMSME.com, operated by DIY Business System (JM0992313-K), collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

MalaysiaMSME.com is a platform designed to promote micro, small, and medium enterprises (MSMEs) registered or operating in Malaysia, while allowing access to both local and international Visitors.

By accessing or using this platform, you consent to the collection, use, and processing of your personal data as described in this policy.

2. Types of Personal Data Collected

We may collect and process the following personal data:

  • Name
  • Contact number
  • Email address
  • Business information (such as company name, products, services, and listings)
  • Any information voluntarily submitted through forms, WhatsApp, email, or other communication channels

3. Purpose of Data Collection

Your personal data may be collected and used for the following purposes:

  • To process, manage, and publish listings on MalaysiaMSME.com
  • To communicate with Visitors and Service Providers
  • To respond to inquiries and provide customer support
  • To facilitate connections between Visitors and Malaysian MSMEs
  • To promote business opportunities locally and internationally
  • To improve our platform, services, and user experience
  • To send updates, promotional content, or relevant opportunities (where applicable)

4. Disclosure of Personal Data

MalaysiaMSME.com does not sell, rent, or trade your personal data.

However, we may disclose your personal data:

  • To facilitate communication between Visitors and Service Providers
  • Where required by law, regulation, or legal authorities
  • To protect our legal rights, interests, or property

5. Content & Public Information

Service Providers acknowledge that:

  • Information submitted for listings (including business name, contact details, images, descriptions, and promotional materials) may be published publicly on the platform
  • Such information may be accessible by Visitors locally and internationally

MalaysiaMSME.com shall not be responsible for how such publicly available information is used by third parties.

6. Data Security

We take reasonable administrative and technical measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

However:

  • No method of transmission over the Internet is completely secure
  • Users provide their data at their own risk

7. Data Retention

We will retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal, regulatory, or business requirements

8. Access and Correction

You have the right to:

  • Request access to your personal data
  • Request correction of any inaccurate or incomplete data

Such requests may be made by contacting us using the details below.

9. Third-Party Links

MalaysiaMSME.com may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of such external sites.

10. Cookies and Tracking Technologies

Our platform may use cookies or similar technologies to:

  • Enhance user experience
  • Analyze website traffic and usage

Users may choose to disable cookies through their browser settings, although this may affect certain functionalities of the platform.

11. Changes to Privacy Policy

MalaysiaMSME.com reserves the right to update or amend this Privacy Policy at any time without prior notice.

Continued use of the platform constitutes acceptance of the updated Privacy Policy.

12. Contact Information

For any questions, requests, or concerns regarding your personal data, please contact:

MalaysiaMSME.com
DIY Business System (JM0992313-K)
📧 admin@diybusinesssystem.com
📱 +6011 2086 9007

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